Damian Graham - Transformation Implementation Unit (TIU)

Public Sector HR Directors Prepping for New Ways of Working

Damian Graham — Mon, 18 Dec 2023 17:59:04 +0000

The Government of Jamaica is seeking to transform the way human resources are managed in the public sector. In this regard, the Transformation Implementation Unit (TIU) has been spearheading a project to introduce a new model for human resource management (HRM) in the public sector. Recently, over 30 senior HR Directors from more than 10 ministries, departments, and agencies participated in a workshop to examine the proposed model and make recommendations on implementation. During the workshop, participants engaged in collaborative discussions and group activities to work through some of the common challenges they face and propose solutions. By the end of the workshop, many participants expressed newfound perspectives and deeper insights gained from the session while acknowledging its role in shaping their understanding of the transformative journey ahead. HRM Transformation Lead, TIU, Trudy-Ann James-Linton noted that this workshop is one of several sessions to be held on the new model with HR practitioners and related professional groups to ensure the model is fit-for-purpose and supports the transformation of the public sector.

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Government’s Data Centre Upgrade Project Near Completion

Damian Graham — Thu, 14 Dec 2023 16:48:32 +0000

KINGSTON, December 13 (JIS): The Data Centre Upgrade Project being undertaken at eGov Jamaica Limited is now in its final stage. This was revealed by ICT Programme Manager at the Transformation Implementation Unit (TIU), Luke Jackson, during a recent interview with JIS News. The project, which began in 2020, forms part of the public sector transformation programme, being managed by the TIU. It seeks to establish a modern data centre with the necessary capacity and infrastructure to provide resilient and efficient hosting of enterprises and shared services of the Government of Jamaica. The upgrade also aims to facilitate future pursuits of the Government in rationalising and consolidating data centres and related services on to the platform at eGov Jamaica. “We have pretty much wrapped up all the significant upgrades and renovation of the physical space –that is like power and cooling –and expanded their information technology capacity, meaning that they have gotten a lot more storage inside,” said Mr. Jackson. He further noted that eGov Jamaica has also been provided with additional cloud infrastructure and all the automated management tools and security components that are needed to operate a modern data centre. “The next phase is to move forward in a more purposeful way with the consolidation effort, that is to engage with ministries, departments and agencies to say, we need to arrange now to move your data into the Data Centre,” the ICT Programme Manager added. Mr. Jackson informed that there are several benefits to be derived from the data centre upgrade project. “When you are able to have an expanded and upgraded government data centre, you are able to consolidate the disparate data centres across government into one location where you can apply consistent management and critical kind of security that will make everybody comfortable that their data is secure and kept private,” said the ICT Programme Manager. He cited a reduction in utility and maintenance cost and the ability implement more robust business continuity and disaster recovery plan among the benefits of having a centralised data centre. The Data Centre Upgrade Project is expected to be completed by January 2024.

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Legislation Passed to Integrate Audit Commission Functions into Finance Ministry

Damian Graham — Wed, 27 Sep 2023 19:51:42 +0000

The House of Representatives, on Tuesday (September 19), passed legislation to provide for the integration of the functions of the Audit Commission into the Ministry of Finance and the Public Service. Portfolio Minister, Dr. the Hon. Nigel Clarke, who piloted the Financial Administration and Audit (Amendment) (no.2) Act, 2023, explained that the move is in keeping with government’s policy on the categorisation and rationalisation of public bodies under the public-sector rationalisation programme. This includes merging, closing and divesting entities and reintegrating others. Dr. Clarke said that the objective is to “achieve a reduction in their numbers as well as facilitate improved operational efficiencies”. The Audit Commission was established as a statutory body pursuant to Section 33 (C), subsection one of the FAA Act. It is charged with evaluating the performance of audit committees within government departments to ensure their continued effectiveness, promoting best practices in the operation of audit committees, monitoring the performance of each audit committee against its Charter, and performing such other functions as are assigned to it by the Minister, among other things, Dr. Clarke said. “These functions are now to be undertaken by the Internal Audit Directorate, a unit within the Ministry of Finance and the Public Service,” Dr. Clarke told the House. Source: https://jis.gov.jm/legislation-passed-to-integrate-audit-commission-functions-into-finance-ministry/

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CPFSA Providing Improved Psychological Care for Children

Damian Graham — Mon, 25 Sep 2023 16:42:50 +0000

State childcare facilities across the island are set to benefit from a suite of programmes and initiatives, to better address the psychosocial and psychological needs of children. This will be achieved, following the successful pilot of the Trauma-Informed Cognitive Behaviour Modification (TICBM) project as part of the Child Protection and Family Services Agency (CPFSA) Behaviour Modification Programme (BMP). The TICBM programme calls for the caregiving activities and responses to come from recognising the signs of childhood traumatic stress and becoming better able to respond in ways that do not re-traumatise the children or caregivers. The trauma-informed care response is based on six core principles, which are safety, empowerment, trustworthiness, collaboration, empowerment, and acknowledgement of cultural differences. The aim of the programme is for caregivers to identify and focus on a child’s irrational, exaggerated and distorted thought patterns that are reflected in their maladaptive behaviours. So far, several staff members employed to select childcare facilities have benefited from training in behaviour intervention under the programme. Director, Policy Planning and Evaluation at the CPFSA, Newton Douglas, tells JIS News that the CPFSA recognises behaviour modification as one of the key services to better help the children in State care. “We see it, therefore, as a critical component of service delivery to children, especially those who may have come in contact with the Agency through investigations conducted by our Children and Family Support Unit,” he says. The CPFSA engaged the services of a strategic behaviour modification expert to develop and implement the project. Through this consultancy, the Agency’s needs were assessed, and a comprehensive TICBM programme was developed to fully satisfy the needs of the Agency and its stakeholders. Three childcare facilities participated in the pilot, namely the St. Augustine facility for boys in Clarendon, the Manning Boys’ Home in St. Elizabeth, and Granville Place of Safety for Girls in Trelawny. Some senior members of staff, including social workers and supervisors assigned to the facilities, were exposed to the rudiments of the TICBM pilot. Manager for the Granville Child Care Facility in Trelawny, Marcia Wilton-McGibbon, tells JIS News, that some of the girls housed at the facility display behavioural issues, including high-level aggression, and suicidal tendencies. “The implementation of this programme will equip our staff members with the different skill sets to be better able to care for these girls, so that there can be a change in behaviour, which will make their living environment much calmer,” she points out. Manager for the Manning Child Care facility in St. Elizabeth, Delroy Brown, says there has been a marked improvement in the behaviour of the boys since the implementation of the pilot. According to him, because of the training he along with other staff members was exposed to under the TICBM programme, they are now better prepared to deal with maladaptive behaviours. “Instead of jumping to punish a child who misbehaves, we now look at other interventions to help them, such as rewards for good/positive behaviour and commendation for achievements,” he says. Meanwhile, Mr. Douglas states that as soon as the pilot assessment is ratified, there will be a phased implementation of the programme using knowledge gained from the pilot. He explains that childcare facilities that have a lower threshold in terms of the number of behavioural issues will be given priority but, ultimately, the programme will be implemented in all locations. He points out that the TICBM will also apply to children and their families that are served by the CPFSA’s Living in Family Environment Programme, such as foster care. To support the entrenchment of this programme, several resources have been developed, including training materials along with an adult learning kit, a comprehensive treatment plan to be used by the CPFSA and its partners and a comprehensive directory of service providers who provide additional support to the CPFSA. The TICBM project is one of the initiatives under the CPFSA’s information and communications technology (ICT) expansion project, which is being executed with the support of the Transformation Implementation Unit (TIU) and with funding from the Inter-American Development Bank (IDB). The full programme is to be fully rolled out in the second half of 2023. Source: https://jis.gov.jm/features/cpfsa-providing-improved-psychological-care-for-children/

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World Bank President Praises Jamaica’s Economic Health

Damian Graham — Wed, 21 Jun 2023 14:24:49 +0000

World Bank President, Ajay Banga, has high praises for Jamaica’s current economic health, noting that “your country has managed your macro situation very well”. “It is not the same for many developing countries, which took on a great deal of debt when interest rates were low, both international and domestic debt,” he noted. “The World Bank and the International Monetary Fund (IMF), as part of the G-20 Common Framework, are trying to work through how to restructure some of those debts in a way that makes it more palatable and easier for these countries to work their way through,” he said. Mr. Banga, who arrived in the island on Tuesday (June 13), was speaking to journalists during a tour of the Content Greenhouse Cluster in Williamsfield, Manchester this morning (June 14). The project involves the revitalisation of former bauxite lands for agriculture production. Farmers are engaged in cultivating crops such as cucumber, sweet potato, cabbage, lettuce, hot pepper in greenhouses, supplying hotels, supermarkets and other markets. It is being implemented by the Jamaica Social Investment (JSIF) through its Rural Economic Development Initiative (REDI) and financed by the World Bank. It involves collaboration with the Windalco Kirkvine/Jamaica Bauxite Institute (JBI) Joint Communities Council. Mr. Banga hailed the project and the use of greenhouse technology in helping to build climate resilience. This, he said, is key, particularly for developing countries, “as just one hurricane could damage your gross domestic product (GDP)… and change everything we see today within three hours”. He praised the Government of Jamaica for being the pioneer in issuing “some very interesting” catastrophe bonds, which enables the country to get access to funding in the event of a terrible natural disaster. Mr. Banga said other countries can learn from the example, noting that Finance and the Public Service Minister, Dr. the Hon. Nigel Clarke, “is willing to be a pioneer in pushing the idea further”. The World Bank President assumed the position on June 2, and his historic trip marks the first time that the head of the world’s largest lending institution is visiting Jamaica. Mr. Banga said the visit to the island this week is part of a six-month tour of countries to engage with the Bank’s clients, including farmers, who are beneficiaries of World Bank-funded projects. He said he could learn more from a five-minute discussion with a farmer in Jamaica than he could from a 50-page report in his office, noting that his role is to “help them to do better for themselves”. “That world requires food security; growing your food at the right quality, getting the right compensation for it, being able to earn a living out of it and changing the lives of your children and families is the first priority,” Mr. Banga noted. The World Bank President further commended the use of former bauxite lands for farming, noting that “there is dignity, pride and outstanding achievement in taking an otherwise mined-out, ugly location and transforming it into a healthy, growing and vital part of society where fruit and vegetables are being grown”. Minister of Agriculture, Fisheries and Mining, Hon. Floyd Green, who accompanied Mr. Banga on the visit to the Content Greenhouse Cluster, hailed the farmers for their resilience. “These farmers have gone through COVID-19 and are still here, still farming, still doing well, and these are the initiatives that touch and transform lives,” he said. He noted the diversity of young and female farmers working collaboratively and transitioning from open field to protected farming where they can operate year-round. The Minister said the challenge now is to find ways to replicate these projects in other communities and transform these areas through agriculture. Source: Jamaica Information Service

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Ministry of Finance Puts Forward New Programme to Improve Service Delivery

Damian Graham — Tue, 13 Jun 2023 16:09:46 +0000

Internal and external customers at the Ministry of Finance and the Public Service will now receive improved service as a result of its new programme, ‘Driven by Service Excellence’. The programme is the Strategic Road Map of the Ministry, which aims to streamline services to create more data-driven, efficient service delivery. Speaking with JIS News, Director of Corporate Communications and Public Relations, at the Ministry, Shelly-Ann Weeks, said the programme will change the way business is done at the Ministry for both internal and external customers. “This is the strategic direction of the Ministry for the next few years. The Ministry of Finance has invested in technology and the team to ensure that we put the customer at the centre of our service. This mantra, Driven by Service Excellence, is what we’re going to be using as we move into the next three to five years,” Miss Weeks said. She told JIS News that the Finance Ministry has 65 service points and will ensure that the customer experience is optimal. As such, everything they do will be driven by the mantra. “The purpose and the foundation of everything that we do is driven by service excellence… even ensuring that the bathrooms at the Ministry are renovated if that is the need, to even ensure that the way persons apply for their scholarships and the level of service that they get is excellent. So, it’s not just a campaign that we are running,” Miss Weeks said. She explained that the programme was born out of extensive research at the Ministry. “The strategic direction was launched out of research that was done to see how we can optimise what we are doing. Internally, there are some systems that we had that were no longer working, and so we had to optimise our systems so that they are more proficient in the service delivery to the customer, as well as what we need in terms of analysis and data so that we can make more informed decisions,” she noted. Miss Weeks pointed out that customers will notice some of the changes at the Ministry. “It really is the spirit behind everything that we do, especially the service experience for the customer. So, the customer benefits at the end of it, but internally there are some things that we are changing to ensure that the team has the tools that they need to give excellent service as well as their experience as an internal customer is also at its optimum,” Miss Weeks said. She told JIS News that the Ministry is so invested in the mantra of service excellence that they are willing to ask customers to hold them accountable for service delivery. “We invested in human resource, because if you’re going to change the system, then we have to ensure that our team is trained to operate these systems at the optimal level. Everyone is involved in the process – our team, and also our customers – because they will know what to expect from the Ministry and they can also hold us accountable if we don’t meet these standards,” Miss Weeks said. She said the Ministry is pleased with the response from staff and has committed to helping to shift the culture of how business is done in the Ministry. “We recognise that the culture is going to take some time to get people to come on board, but the good news is that persons are excited by what has been done so far, and persons are interested in moving towards ensuring that we meet the goals that we have,” Miss Weeks said. Source: Jamaica Information Service

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MOFPS Wins Second Staging of Public Sector Debate Competition

Damian Graham — Tue, 13 Jun 2023 15:58:56 +0000

The Ministry of Finance and the Public Service (MOFPS) are winners of the 2023 Public Sector Debate Competition. They defeated the Jamaica Information Service (JIS) in the final held on Wednesday, June 7 at the Jamaica Conference Centre in downtown Kingston. The Ministry walked away with the coveted winner’s trophy along with prizes valued over $1 million. These include a $200,000 cash prize: weekend for two (each) at Royalton Blue Waters Resort, and gift certificates for an Appleton Estate Rum Tour. Meanwhile, each member of the JIS team received trophies for their second-place finish, a $100,000 cash prize, day passes to an all-inclusive resort, gift certificates for an Appleton Estate Rum Tour, and dinner reservation at Uncorked Too. The third-place playoff, which also took place on the same day at the Conference Centre, saw the Jamaica Customs Agency (JCA) getting the better of the Victoria Jubilee Hospital (VJH). The JCA team members received trophies for their third-place finish, a $75,000 cash prize, dinner reservations at the Coppers in New Kingston, and spa packages from Bella Oasis. The Best Speaker Award for the final was presented to Pedroy Garvey of the MoFPS, who is also the team captain, while the JCA’s Matthew Smith-Barrett was named Best Speaker for the third-place playoff. Each of the 18 participating teams received gifts and certificates. The Tourism Product Development Company Limited (TPDCo) won the online ‘Fan Favourite’ competition, while the Ministry of Industry, Investment and Commerce received the ‘Most Improved’ award. Communication Lead at the Transformation Implementation Unit (TIU), organisers of the competition, Anneke Clarke, thanked all the participating teams, noting that they all shared quality information throughout each stage of the debates. “Each debate showcased remarkable talent, knowledge and eloquence of the participants. The depth of research, critical thinking and persuasive arguments put forward by the debates has been truly impressive. I would like to commend everyone of you who took the mic or helped in making sure that your teams put the best arguments forward,” Ms. Clarke said. She also thanked the Jamaican Association for Debating and Empowerment (JADE) for their role in the competition. “Our competition would not have been the same without the quality of judges from JADE, our partners. I would like to express our deepest appreciation to the judges for their time, expertise and impartiality. Your role in guiding and providing constructive feedback to the teams has been instrumental in fostering confidence in the competition,” Ms. Clarke added. The competition, which is in its second year, aims to provide a platform for government officers to share their views and ignite a spirit of engagement to make public-sector transformation more inclusive. Persons are encouraged to watch the delayed broadcast of the finals on TVJ, Monday, June 12 at 8:30 p.m., and follow the TIU’s Facebook page (TIUjamaica) and Instagram page (@tiu_jamaica). Source: Jamaica Information Service

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Public Sector Debate Competition Returns with $2.5 Million in Prizes

Damian Graham — Wed, 05 Apr 2023 13:56:20 +0000

There is heightening anticipation for this year’s renewal of the public sector debate competition, for which prizes totalling $2.5 million have been announced. The 2023 competition, which is being staged by the Transformation Implementation Unit (TIU), was launched on Friday (March 31) at the Spanish Court Hotel in New Kingston. A total of 20 Ministries, Departments and Agencies (MDAs) of the Government have answered the call to faceoff in nail-biting debates and spark robust conversations on issues of national and international importance. Minister of Finance and the Public Service, Dr. the Hon. Nigel Clarke, who delivered the main address at the launch, said the debates also play a pivotal role in the public sector’s evolution . “One of the real purposes behind [this competition] is to ensure that the conversation about how the public sector evolves is an inclusive one, and to show that debates matter,” he said. The Minister noted that paternity leave for public sector workers, which was introduced in January this year, was among the topics debated in 2019 when the competition was last held, while pointing out that he is looking forward to the ideas that will emerge from this year’s staging. “This is a fantastic exercise. What we want out of this competition is to ensure that when [teams go against teams], it is reason versus reason. We can disagree, but we can reason,” he stated Dr. Clarke added that the competition is in keeping with the spirit of Jamaica, “because we have a worldview.” Returning to the debate arena are 2019 finalists, the Ministry of National Security; the Jamaica Information Service (JIS); and the Victoria Jubilee Hospital. Similarly, the Ministries of Health and Wellness; Foreign Affairs and Foreign Trade; Industry, Investment and Commerce; and Finance and the Public Service will, again, vie for top honours. So too will the Jamaica Customs Agency; Water Resources Authority; Administrator General’s Department; Clarendon Parish Library; and Accountant General’s Department. Several newcomers will also feature in this year’s competition, among them the Tourism Product Development Company (TPDCo); Statistical Institute of Jamaica (STATIN); Passport, Immigration and Citizenship Agency (PICA); Ministry of Justice; Development Bank of Jamaica (DBJ); Integrity Commission; and Ministry of Culture, Gender, Entertainment and Sport. Executive Director of the TIU, Maria Thompson Walters, said through the competition, “we hope to build a culture of partnership and healthy competition [and] to also enhance [the] critical thinking and research skills of [the] participants.” She said the 2019 competition’s high standard has set the pace for an exciting 2023 staging, while pointing to “the level of research and argumentation” portrayed by speakers as “a credit to the [public] sector”. “The passion, the spirit and just the overall vibe were something to behold. We wanted to get from you, ideas about public sector transformation, and you delivered,” Ms. Walters said. Like 2019, this year’s debates will be supported by the Jamaica Association for Debating and Empowerment (JADE), to provide training for the participants. A social media fan favourite competition will again be held, where teams will compete for the most collective likes on the TIU’s Facebook and Instagram platforms. The competition’s preliminary rounds will be held at the TIU’s office on Saxthorpe Avenue in Kingston, beginning April 24, while the finals are slated for the Jamaica Conference Centre, downtown Kingston, on June 8. The public sector debate competition began in 2019, but was halted due to the onset of the COVID-19 pandemic. This year’s staging will be the second time that the contest is being held. Source: https://jis.gov.jm/public-sector-debate-competition-returns-with-2-5-million-in-prizes/

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95 per cent of Public Officers Accept New Compensation

Damian Graham — Wed, 05 Apr 2023 00:28:41 +0000

Minister of Finance and the Public Service, Dr. the Hon. Nigel Clarke, has thanked civil servants for accepting the Government’s restructured public-sector compensation package. Dr. Clarke, who closed the 2023/24 Budget Debate in the House of Representatives on Tuesday (March 21), advised that 95 per cent of public officers have indicated acceptance of the offer, which sees them getting a 20 per cent salary increase over three years, from 2022/23 to 2024/25. “I thank all members of the public service, which number 105,000. What we have accomplished together… have never even been attempted before, let alone done,” he said. “This is a historic restructuring… which creates a simple easy-to-understand, fairer and more equitable compensation system that gives us a better opportunity to attract and retain the talent we need,” Dr. Clarke added. The restructuring exercise is intended to overhaul the system of salaries and other emoluments in the public service, to make it more equitable. Dr. Clarke reiterated that the new structure comprises 16 pay scales in the core civil service instead of 325. He pointed out that “we have three additional scales for teachers, healthcare practitioners and security forces that are aligned to the core scale”. “This represents over three years of work, and that work, no doubt, continues. We thank our partners in the unions, the staff associations and bargaining groups for working with the Government of Jamaica, and for agreeing to that four-year wage deal from 2017 to 2021 that created the space to make the work required for this reform possible,” the Minister added. Dr. Clarke informed that with the compensation agreement signings, the fiscal risks are gradually receding. He also told the House that a project is under way to address the payroll system of Government. “The payroll system… is decentralised and highly fragmented. There is a project under way, as part of our transformation exercise is to address this, and the Ministry of Finance is only a part of the payment exercise,” the Minister said. During his opening Budget Debate presentation on March 7, Dr. Clarke again urged public-sector groups not yet signing the new compensation scheme to come forward to settle wage agreements. “I stood here two weeks ago and appealed to the men and women in occupational groups who had not yet signed, and I want to thank all members of the public service who responded positively and decisively,” he said. These include, among others, rank-and-file police officers, District Constables and members of the Police Officers’ Association, doctors and teachers. “Over 86 per cent of rank-and-file police officers who voted cast their vote in support of the public-sector restructuring reform, and I want to say thanks. We are working on finalising that agreement and once it is finalised and signed, but only after that, $10.2 billion will be paid out of the Consolidated Fund by the end of March. “I acknowledge our district constables and pay tribute to them and thank them for coming on board with this reform. Earlier this morning, just before coming to Parliament, I signed the [Memorandum of Understanding]… with the United District Constables Association,” Dr. Clarke informed. He said while retroactive payments will be paid out this month, these “may not come on the 25th, because a lot of agreements were just signed”. “Some of them are being signed today [March 21st] but we will endeavour [to ensure] that the funds will leave the Consolidated Fund by the end of the month,” Dr. Clarke stated. Source: https://jis.gov.jm/finance-minister-thanks-civil-servants-accepting-restructured-compensation-package/

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NFA to Implement Online Licensing and Registration System Soon

Damian Graham — Fri, 16 Dec 2022 14:26:01 +0000

The National Fisheries Authority (NFA) has chosen a name for the soon-to-be implemented online fisheries licensing and registration system, following a naming competition among its staff. The system will be called IrieFINS – Jamaica’s fisheries and aquaculture information system. Winner of the competition is Licensing and Registration Clerk, Yonique Gordon, who walked away with the top prize of $25,000. Describing her entry, Ms. Gordon wrote: “The fins are well known in various spheres to be related to the industry. Their purposes are to provide the fish with balance, protection and the ability to direct their motion. I believe this is also the purpose for which this system was created.” Principal Director of Fisheries Compliance Licensing and Statistics at the NFA, Dr. Zhara Oliphant, said the competition aimed to have employees generate a name that captures the essence of what the new system will do. “Our fishers, fish farmers and persons in the industry will be the ones to benefit the most from the system being developed. Instead of applying via paper, because right now we are very manual with our operations, this system will allow persons to apply online,” she said. The NFA and the Transformation Implementation Unit in the Ministry of Finance and the Public Service are collaborating to implement the new fisheries licensing and registration system. Stakeholders in the fisheries sector can expect a reduction in the processing time for licensing and registration applications under the new system. Applicants will also be able to track the status of applications and download licences to their smartphones. Source: https://jis.gov.jm/nfa-to-implement-online-licensing-and-registration-system-soon/

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