The integrated HR and payroll information management system

What is MyHR+?

Human Resource departments are increasingly required to be strategic business areas. My HR+ is an enabler in improving the operations and delivery of HR services in the public sector. With over 120,000 employees spread across almost 200 ministries, departments, agencies and public bodies, it is very challenging to maintain and access basic employee information using paper-based systems or a variety of electronic systems. It makes the management of HR inefficient. This leads to, among other things:

  • poor internal customer satisfaction
  • poor people decisions and
  • a bad view of HR departments

MyHR+ is a bespoke system and offers different levels of access based on job function. The system is being implemented on a phased basis and it is a very easy-to-use web-based software that allows organisations to manage and operate more efficiently.



  • Access personal data
  • Schedule leave, submit claims
  • Request salary advance
  • View, save and print payslips
  • Register for training

HR and Payroll

  • Recruit
  • Process personnel actions
  • Run regular payrolls
  • Run off-cycle
  • Process bank deposits for net pay and deductions
  • Reconcile payroll accounts
  • Performance appraisal management
  • Competency management


  • Team schedule e.g. leave and training
  • Leave approval
  • Claims approval
  • Performance management
  • Training register
  • General requests e.g. recruitment and disciplinaryaction
  • Run reports such as performance summary and attendance



  • MyHR+ allows for the digitisation of HR records, easy retrieval of HR information, the proper planning of human resource needs in the public sector and full payroll automation.  It also enables a more rapid deployment of HR shared services.

    Some of the main benefits of the system are:

    • Strategic and enhanced efficiency in HR management and administration
    • Greater access to information through the standardisation of HR functions, policies, practices and procedures
    • Data analytics that ensure the availability of evidence-based information for strategic and effective decision-making
    • Security and disaster recovery on a secure platform

How the System Works

MyHR+ is a bespoke system that offers different levels of access based on job function role. The general interface is the most accessible layer which allows employees to access self service features like employment record, schedule leave, submit claims, request salary advances, register for training and view, print and save payslips. The Back Office gives HR/Payroll access to more features than the general user interface. HR and Payroll are able to access employee data and can make changes where necessary, i.e. performance management, facilitate recruitment, run payrolls, process bank deposits, and more. Support allows public service employees to contact the MyHR+ team to address technical issues experienced. The support section of the system gives three (3) options for making contact. These are by email, telephone or through online chat.

MyHR+ Roll Out

Currently there are over 67,000 public sector workers and 50 entities using the MyHR+ system. These are:


Accountant General’s Department
Administrator General’s Department
Aeronautical Telecommunications Ltd
Agro- Investment Corporation
Anti-Dumping and Subsidies Commission
Auditor General’s Department
Department of Government Chemist
eGov Jamaica
Electoral Commission of Jamaica
Factories Corporation of Jamaica
Forestry Department
Institute of Forensic Science and Legal Medicine
Jamaica Constabulary Force (Civilian)
Jamaica Customs Agency
Jamaica Fire Brigade
Jamaica Information Service
Jamaica Intellectual Property Office
Jamaica Social Investment Fund
Jamaica Tourist Board
Jamaica Vacations Limited
Maritime Authority of Jamaica
Ministry of Agriculture & Fisheries
Ministry of Culture, Gender Entertainment, & Sport
Ministry of Economic Growth and Job Creation
Ministry of Education, Youth and Information
Ministry of Finance and the Public Service
Ministry of Foreign Affairs & Foreign Trade
Ministry of Health & Wellness
Ministry of Industry and Commerce
Ministry of Tourism
Ministry of Transport & Mining
MOH  Supplementary to Medicine
National College for Educational Leadership (NCEL)
National Education Trust (NET)
National Environment and Planning Agency
National Housing Trust
National Land Agency
Ocho Rios Commercial Centre (UDC)
Office of the Cabinet
Office of the Prime Minister
Office of the Services Commissions
Office of Utilities Regulation
Passport, Immigration and Citizenship Agency
Pharmacy Council of Jamaica
Planning Institute of Jamaica
Public Broadcasting Corporation of Jamaica
Public Procurement Commission
Runaway Bay Water Company (UDC)
Spectrum Management Authority
St. Ann Development Company Limited
Tax Administration Jamaica
Toll Authority of Jamaica
Transport Authority
Universal Service Fund
Urban Development Corporation

Currently there are over 67,000 public sector workers using the MyHR+ system, with 40 entities now utilising the the system.

Case Studies

MyHR+ Payroll Case Study
MyHR+ HR Case Study
MyHR+ ESS Case Study


Fact Sheet

MyHR+ Fact Sheet

MyHR+ Brochure

MyHR+ Brochure

MyHR+ ESS Case Study

MyHR+ Payroll Case Study

MyHR+ HR Case Study