We may find ourselves assuming a leadership role in implementing organisational change in the workplace. Although this may seem daunting, leading change successfully is possible. Here are eight steps you can utilise to ensure change management benefits your team:
- Understand why the change is happening. You must thoroughly understand why the change is necessary and the consequences of not changing. If this is unclear to you, motivating and inspiring others to follow your lead will be difficult.
- Build a strong team. Assemble a team of committed persons with diverse skills and perspectives. Empower them and delegate tasks to them. This distributes the workload and promotes a sense of ownership and commitment.
- Develop a change management plan. Work with your team to develop a well-structured change management plan outlining the steps, timelines, and resources required to implement the change.
- Communicate effectively. It is important to communicate pertinent information about the change, in a timely manner. Information about the reasons for change, its benefits, and the steps required to achieve is important in building support. You should also ensure channels are established for persons to ask questions and provide feedback.
- Manage resistance. Listen to the concerns of stakeholders who may be negatively impacted by the change and appropriately address them. Change is more likely to be embraced when people feel their voices are heard and considered.
- Monitor progress. Constantly monitor the achievement of targets and adapt your change management strategy, if required.
- Celebrate achievements. Recognise and celebrate the achievement of key milestones. This acts as a motivator which boosts morale.
- Lead by example. Be a role model for the values and principles you want others to embrace. As the person leading the change, your actions, attitudes, and behaviours should align with the change you are advocating.
Leading change is complex and not without its challenges, but if you follow the approach outlined above, you can become an effective change leader.